How do I pay my bill?

In order to pay your bill:

• Go to the “Bills” section of the app and click the “+ Add Biller” option. 
• Add the payment details for your biller of choice (eligible services: water, gas, electricity, telephone, TV, internet, and council tax). You’ll need the name of your biller, bank account number, sort code or IBAN bank account number, and your personal customer number for that service (you can find some of them here).

(see detailed instruction for adding a biller)

then:

• To make a payment, select a biller from your list.
• Enter the number of available units you’d like to use from your ZIPZERO wallet.
• Confirm your payment.

Please make sure that you add the correct details so your payment can be processed successfully. Failure to do so could lead to delays or failed payments. Do not add payment details for your own bank account or any third party other than eligible billers. Doing so is a misuse of the app and will result in account cancellation.