This section describes explain how you can use the App to earn Units by sharing data with us simply by scanning your receipts into the App.
Units which are recorded by us on your account in the App are expressed in the equivalent of pound sterling (GBP) (“Units”). The smallest possible amount that can be earned via the App is 0.01 Units (the equivalent of 0.01 GBP/1 pence).
The App allows you to share certain data with us in exchange for Units that can be redeemed for a reward, i.e. ordering us to pay your utility bill (water, gas, electricity, telephone, TV, Internet) or your council tax bill (“Reward”).
You will be able to start collecting Units once you have successfully created an account in the App and once the App has launched on your device.
You earn Units when you successfully scan a valid receipt into the App. A valid receipt is one that represents a purchase you’ve made as a consumer with any UK-based retailer and which has not been scanned beforehand by you or any other user of the App. Any receipt representing a transaction that falls under the following conditions is not considered valid and may not be scanned into the App:
(a) directly purchased by any other person other than you or a member of your household;
(b) for any commercial or business purpose;
(c) at a retailer based outside the UK.
Only a detailed purchase receipt issued by the retailer can be scanned within the App. A payment card confirmation will not be considered a receipt as per these Terms.
The receipt must be scanned into the App within 7 days from the date of purchase.
Any receipt that doesn’t meet the allowable conditions described in this section will be considered a breach of these Terms and a misuse of the App. Any receipt determined to be in breach of these Terms may be rejected by us without notice.
Immediately after the receipt has been processed in the App you will be awarded a set of Units that correspond to the current Reward Rules.
The current Reward Rules are included in the Appendix to these Terms.
Units that are awarded to your account fall under the status of either pending, available or cancelled.
(a) Pending: Units earned just after a receipt is scanned are given the status of pending up until the verification period expires. The verification period is calculated from the moment the receipt has been successfully processed within the App. You cannot redeem pending Units for a Reward.
(b) Available: after the verification period has passed and the validity of the receipt has been verified, the status of pending Units is automatically upgraded to available. You can redeem available Units for a Reward (ordering bill payment) at any time.
(c) Cancelled: we reserve the right to cancel pending or available Units if our verification system determines you are in breach of these Terms, particularly in the case of fraud or misuse of the App.
Please keep in mind that available Units cannot be withdrawn by you or credited to a bank account belonging to you or any other third party except of your utility service provider (water, gas, electricity, telephone, TV, Internet) or your council (council tax) (“Biller”). You can only use these Units by redeeming them for a Reward (ordering bill payment). We will not redeem Units for cash payments to you or any third party.
Available Units will be available to you for bill payment for a period of three consecutive months after Units become available. If you have not redeemed your available Units during this period, all available Units earned up to that date will be forfeited.
In the “Wallet” section of the App you can check the current status of your pending and available Units. Your receipts are stored in your Wallet and you can find the relevant receipt scan for a given transaction by clicking the link in your receipt history.