It depends on your biller. The funds leave our account the same day you redeem them on your App. Some billers are able to allocate them immediately, and others need a few working days to do it. To be sure your bill has been covered:
- check the "Payment History" tab on your App - if the particular payment is shown with “PAID” status, that means the funds have been sent to your biller
- you can then check if your account balance with your biller has been updated by contacting them directly or logging into their online panel
- If the ZIPZERO payment has not been allocated to your account, contact your biller’s customer support
If you use Direct Debit, make sure to order ZIPZERO payment well in advance - we recommend 7 working days before the day on which Direct Debit is supposed to charge your bank account.