To redeem your available Units for a Reward, you must first add the payment details for the service (water, gas, electricity, telephone, TV, Internet and council tax) and your Biller.
Go to the “Bills” section of the App and click onto the “+ Add Biller” button. In this section, you provide us with the required details for processing your bill payment, including (i) the name of the Biller of your choice; (ii) the Biller’s bank account and sort code or IBAN bank account number; and (iii) your account number/customer number at your Biller.
In order to save your bill click the “+ Add Bill” button again.
When adding a new Biller within the App, you must provide us with accurate and current details routing details so that your payment can be processed successfully. Failure to provide us with the correct information for your Biller may delay granting you a Reward or block it entirely.
You are only required to provide payment details for your Billers. You must never provide payment details for your own bank account or any other third party than your Billers. Doing so will be considered a breach of these Terms and a misuse of the App, which will lead to a deletion of your account in the App.
You must keep all Biller/bill payment details associated for your account current. If this information changes, you are expected to update the Biller’s details in your account in the App. Such updates are not carried out automatically.
You can edit or delete saved bills/Billers on your payment list at any moment within the App.
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1 comment
why can't i add my bills? on my mobile
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