Logo
Community Submit a request
Sign in
  1. ZIPZERO Help Center
  2. FAQ

FAQ

You’ve got questions? We’ve got answers! If you have a query that isn’t covered by any of the topics in this FAQ, please contact us directly at contact@zipzero.com or via any of our social media channels. We’ll get back to you as soon as we possibly can.

Menu

Online Shopping

  • Why has my Online Shopping not tracked?
  • How do I find my unique ZIPZERO email?
  • How can I make sure that the units from Online Shopping will be added to my account?
  • What is Online Shopping & how does it work?
  • Who are beta testers?
  • How do I join for beta testing?
See all 8 articles

Scanning your receipts

  • All you need on scanning your receipts
  • What kind of receipts can I scan?
  • Why was my receipt cancelled?
  • Why can’t I scan my receipt?
  •  What do I need to scan receipts?
  • Can I wait to scan all my receipts at the end of the month?
See all 21 articles

Paying your bills

  • How do I add a biller?
  • How do I pay my bill?
  • What bills can I pay?
  • Are there any utility bills I can’t pay with ZIPZERO?
  • Where do I find my biller’s details?
  • How does ZIZPZERO work with my Direct Debits?
See all 27 articles

Your account

  • What are Units?
  • When do my funds become available after I’ve scanned a receipt?
  • Do my available funds ever expire?
  • How do I know how much funds I have in my wallet?
  • Can I have more than one account?
  • Can several members of my household use the same account?
See all 8 articles

General Information

  • ZIPZERO GENERAL INFORMATION
  • What is ZIPZERO?
  • Who is ZIPZERO for?
  • How do I use the app?
  • Do I have to pay to use ZIPZERO?
  • Where does the money to pay my bills come from?
See all 10 articles

Copyright © ZIPZERO Help Center . All Rights Reserved.

Powered by Zendesk