I've been with ZipZero a good while, but I don't use online to purchase items regularly, so I had decent amount in 'Base Units', now since the update I believe these should be now moved into available units so I can to put towards house hold bills etc. Mine, however have been in pending since 28.02.20 YES 2020!!!, I've updated, reinstalled tried emailing zipzero but just get an auto reply saying there's a grace period of 90days, which obvs many have passed.
Has anyone else experienced this, have any idea how I can resolve this problem?
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